Answers
Services and pricing
66 questions answered. What each seat does and what it costs. Every figure is a published one.
What does a ar calling & denial management seat do?
Aged accounts receivable called until they close, and denials read, appealed and tracked.
How much does ar calling & denial management cost?
$1,700 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced ar calling & denial management seat?
$1,700 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a prior authorization seat do?
Submitted before the date of service and chased through the payer's decision window.
How much does prior authorization cost?
$1,900 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced prior authorization seat?
$1,900 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a eligibility & benefits verification seat do?
Batch checks against tomorrow's schedule, captured in your system, exceptions flagged early.
How much does eligibility & benefits verification cost?
$1,700 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced eligibility & benefits verification seat?
$1,700 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a medical coding seat do?
Certified coders held to your audit, with a documented sample reviewed weekly.
How much does medical coding cost?
$2,500 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced medical coding seat?
$2,500 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a credentialing & enrollment seat do?
Applications, revalidations and payer follow-up, with every enrollment's status visible.
How much does credentialing & enrollment cost?
$2,200 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced credentialing & enrollment seat?
$2,200 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a certified payroll processing seat do?
Davis-Bacon and state prevailing wage, filed weekly into whichever portal the agency uses.
How much does certified payroll processing cost?
$1,600 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced certified payroll processing seat?
$1,600 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a payment posting seat do?
Payment posting is the daily work of getting money the practice has already been paid recorded against the right claim, the right line and the right patient balance. When it runs late or in bulk, underpayments look like contractual adjustments, denials sit…
How much does payment posting cost?
$1,500 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced payment posting seat?
$1,500 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a charge entry & claim submission seat do?
Charge entry is where the encounter becomes a claim: the codes off the note, the modifiers, the units, the place of service, the rendering provider against the billing entity. Done badly it produces claims that look clean and deny weeks later. Done…
How much does charge entry & claim submission cost?
$1,500 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced charge entry & claim submission seat?
$1,500 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a patient billing & statements seat do?
Patient balances are the last part of the revenue cycle to be worked and the first to slip when the front office is short. Statements go out late or in an uneven cycle, the number printed on them rings to voicemail, and a balance that could have been settled…
How much does patient billing & statements cost?
$1,600 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced patient billing & statements seat?
$1,600 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a medical records & release of information seat do?
Requests arrive by fax, portal, post and phone — patients, attorneys, other providers, disability reviewers, and payers running audits. Each one needs the requester verified, the authorization matched to what was actually asked for, the right date range…
How much does medical records & release of information cost?
$1,500 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced medical records & release of information seat?
$1,500 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a chronic care management & remote monitoring support seat do?
Chronic care management is billed month by month, and only if someone enrols the patient, records the consent, makes contact each month, and logs the time against a care plan. Remote monitoring is the same: readings arrive, and someone has to notice the ones…
How much does chronic care management & remote monitoring support cost?
$1,700 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced chronic care management & remote monitoring support seat?
$1,700 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a underpayment recovery & contract variance seat do?
A claim that pays is assumed to have paid correctly. Often it has not — the allowed amount came in under the contracted rate, and because nothing was denied, nobody looked. This seat spends its day comparing remittance lines against the fee schedule loaded…
How much does underpayment recovery & contract variance cost?
$1,900 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced underpayment recovery & contract variance seat?
$1,900 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a referral intake & coordination seat do?
Referrals arrive by fax, portal and phone all day, then sit. Nobody calls the patient, nobody starts the authorization, nobody asks the referring office for records. The patient books somewhere else and the referring practice quietly stops sending. This seat…
How much does referral intake & coordination cost?
$1,600 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced referral intake & coordination seat?
$1,600 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a scheduling, recall & no-show recovery seat do?
An empty slot cannot be sold again, and every patient overdue for a follow-up, an annual or a procedure is work the practice has already won and never booked. When the front desk is busy with the people standing in front of it, the recall list stops being…
How much does scheduling, recall & no-show recovery cost?
$1,500 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced scheduling, recall & no-show recovery seat?
$1,500 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a risk adjustment & quality measure support seat do?
In a value-based contract the practice is scored on what is documented and what is closed, not on what the clinician knows. Conditions managed all year go unrecorded because nobody built the list before the visit, and measures fail because the result sat in…
How much does risk adjustment & quality measure support cost?
$2,300 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced risk adjustment & quality measure support seat?
$2,300 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a workers' compensation & personal injury billing seat do?
Workers' compensation and personal injury claims run on rules of their own: a claim number instead of a member ID, an adjuster and often a bill review vendor instead of a payer portal, authorization chased before the visit rather than after, and carrier…
How much does workers' compensation & personal injury billing cost?
$1,900 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced workers' compensation & personal injury billing seat?
$1,900 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a dme & orthotics billing seat do?
A DME claim is decided before the item leaves the shelf. The order has to be signed and dated by the treating clinician, the chart notes have to support the item ordered, and the delivery has to be proved afterwards. When nobody owns that paperwork, items…
How much does dme & orthotics billing cost?
$1,800 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced dme & orthotics billing seat?
$1,800 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a clinical research site support seat do?
A research site runs a second back office nobody is hired for. Source data has to reach the sponsor's system while the visit is fresh, queries answered before they age, the binder kept current, visit windows tracked, and the sponsor invoiced for what was…
How much does clinical research site support cost?
$2,100 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced clinical research site support seat?
$2,100 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a provider enrollment & revalidation calendar seat do?
Enrollment and credentialing get done once at onboarding, and then nobody owns the calendar. An attestation lapses, a malpractice policy expires, or a revalidation notice goes to an address the practice left years ago — and a provider quietly drops off a…
How much does provider enrollment & revalidation calendar cost?
$2,000 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced provider enrollment & revalidation calendar seat?
$2,000 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a behavioral health & aba billing seat do?
Behavioral health and ABA billing goes wrong at the authorization, not at the claim. Blocks of units run out mid-treatment, billed units have to match what the signed session note documents, and rendering and supervision rules differ payer to payer.…
How much does behavioral health & aba billing cost?
$1,800 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced behavioral health & aba billing seat?
$1,800 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a dental billing & insurance coordination seat do?
Dental runs on detail a coverage-active check never shows: two policies to coordinate, an annual maximum that resets on the plan's own year and then gets spent, waiting periods, frequency limits, missing-tooth and replacement clauses, alternate benefit rules.…
How much does dental billing & insurance coordination cost?
$1,600 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced dental billing & insurance coordination seat?
$1,600 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
What does a hospital patient access & pre-registration seat do?
Wrong plan on file, an authorization that does not cover what is actually scheduled, no estimate, nothing collected at the desk — these things are decided before the patient arrives and paid for months later. The seat works the scheduled list ahead of the…
How much does hospital patient access & pre-registration cost?
$1,700 per seat per month, full time, working inside your own system during your business hours. One month minimum. The price is published.
What is the price of an outsourced hospital patient access & pre-registration seat?
$1,700 per seat per month at Soft Home Global, published rather than quoted on request, with a one-month minimum and no percentage of collections.
Other answer sets
- Eligibility and coverage denials
- Coding and documentation denials
- AR and appeals denials
- Enrollment and credentialing denials
- Prior authorization denials
- Charge entry, posting and patient balance denials
- Specialty billing
- Practice management and EHR systems
- Prompt pay deadlines
- By state
- About Soft Home Global
- Terms defined
Next step
Somebody who does this every day
Twenty minutes on a call answers more than any reference page. Prices are published, so there is nothing to extract from you first.
Or write to ops@softhomeglobal.com