You send two exports
An aged AR summary by payer and bucket, and a ninety-day denial report. No patient identifiers.
Free · no obligation
Find out where your money is actually stuck
Send an aged AR summary and a ninety-day denial report. Within two working days you get a written summary naming the denial reasons costing you most, what is realiztically recoverable, and what to stop chasing. No cost and no follow-up sequence.
We read them properly
Grouped by denial code rather than by age, because the code tells you which pile a claim is in and the age only tells you how long it has been there.
Two working days
A written summary of what is costing you most, what is recoverable, and what to stop chasing.
Request the audit
Six questions. Everything except the company name and email is optional, and each one either changes what the audit says or tells us in advance that a seat is the wrong answer for you.
- Written, within two working daysA person reads your export, not a script
- No cost and no follow-up sequenceOne reply, and that is the end of it
- It can conclude your AR is fineYou will be told plainly if it is
- No recovery percentage promisedNobody can forecast that from an export
What the audit tells you
- Which denial reasons are costing you most, by value not by count
- How much of the aged pile is realiztically recoverable
- Which claims to work first, and which to write off
- Whether anything is stuck behind an enrollment or COB problem
- What would have to change upstream to stop it recurring
No exports to hand? Book twenty minutes instead — you can describe the pile out loud and we will tell you whether it is worth pulling the report.
Questions
What does it cost?
Nothing, and there is no obligation attached. If the audit says your AR is in good shape, that is the answer you get and there is no follow-up sequence.
What do you need from us?
An aged AR summary by payer and age bucket, and a denial report for the last ninety days. Both export from every practice management system in a couple of clicks. No patient identifiers — we do not need them and do not want them.
How long does it take?
Two working days from receiving the reports. If it will take longer because something in the data needs chasing, you are told that rather than left waiting.
What do we actually get?
A written summary naming the denial reasons costing you most, an estimate of what is recoverable against what is not, the specific claims worth working first, and what would have to change upstream to stop it recurring. Two to three pages, not a slide deck.
Will you sell to us afterwards?
You will get one email asking whether the audit was useful and whether you want the work done. If the answer is no, that is the end of it. No sequence, no drip, no calls.
Why give this away?
Because an audit is how we find out whether a seat would actually help you, and it is the honest way round — we would rather spend two days finding out than sell you a seat that works the wrong queue. Some audits end with us saying you do not need us.
Next step
Or start with one seat
If you already know the queue needs working, skip the audit. One seat, one month, thirty days notice.
Or write to ops@softhomeglobal.com