Hire ahead of demand
You carry the salary for weeks before the revenue arrives, and if the client churns you carry it after.
For billing companies and MSOs
Take the next client without a hiring cycle
Soft Home Global staffs white-label back-office seats for medical billing companies at $1,500 to $2,500 per seat per month, with one month minimum and thirty days notice. About ten days from agreement to a trained person working your queue, against six to twelve weeks for a US hire.
The bind
You win the client, then you have to staff it
The gap between signing a practice and having someone to work it is where billing companies either burn margin on overtime or hand the client a bad first quarter.
Hire behind demand
Your existing team absorbs the new client on top of their own work. Quality slips everywhere, not just on the new account.
Turn the client down
The one nobody puts in the board pack. In our experience it is also the commonest.
How it works with you
Your brand stays in front
- White-label — your client sees your brand and your reporting
- We never contact your clients directly
- Non-solicitation on your named clients, signed without negotiation
- Seats added or removed on thirty days notice
- A named person per account, not a rotating pool
- The Friday report goes to you, in a form you can forward
What a seat costs you
- Certified payroll specialist$1,600
- AR caller / denials$1,700
- Eligibility & benefits$1,700
- Prior authorization$1,900
- Credentialing$2,200
- Certified coder$2,500
- Payment posting$1,500
- Charge entry & claim submission$1,500
- Medical records & ROI$1,500
- Patient billing & statements$1,600
- Chronic Care Management & Remote Monitoring Support$1,700
- Underpayment Recovery & Contract Variance$1,900
- Referral Intake & Coordination$1,600
- Scheduling, Recall & No-Show Recovery$1,500
- Risk Adjustment & Quality Measure Support$2,300
- Workers' Compensation & Personal Injury Billing$1,900
- DME & Orthotics Billing$1,800
- Clinical Research Site Support$2,100
- Provider Enrollment & Revalidation Calendar$2,000
- Behavioral Health & ABA Billing$1,800
- Dental Billing & Insurance Coordination$1,600
- Hospital Patient Access & Pre-Registration$1,700
Per seat, per month. What you bill your client on top is your business.
Model it against a hireQuestions
Do you work white-label?
Yes. Your client sees your brand, your reporting and your account manager. We are your back office, not a second vendor in the room, and we will not contact your clients directly.
Will you compete with us for our clients?
No, and we will put it in writing. A non-solicitation clause covering your named clients is a normal part of the agreement and we sign it without negotiation, because a back office that poaches is a back office nobody uses twice.
How fast can we add capacity?
About ten days from agreement to a trained person working. Compare that against a US hiring cycle of six to twelve weeks, which is usually the reason a billing company turns down the client it just won.
Can we scale back down?
Thirty days notice per seat. That is the whole point of a monthly seat over a hire: you can take the client without betting the payroll on them staying.
What margin does this leave us?
That depends what you bill. A seat at $1,700 a month is roughly $10 an hour of loaded capacity, on a forty hour week. What you charge on top is your business and we do not ask.
Sources
- O*NET OnLine — 29-2072 Medical Records Specialists (BLS wage data) — the US median wage a billing company pays for the same seat
- Tebra — how much to charge for medical billing services — the percentage-of-collections pricing billing companies typically charge their clients
Sources checked 2025.
Three ways to check us before you commit to anything.
Next step
Bring us the client you nearly turned down
Twenty minutes. Tell us the volume and the system and we will tell you whether a seat covers it.
Or write to ops@softhomeglobal.com