Where
Kl 234, Ground Floor, Near Gulshan Abad Gate, Main Adyala Road, Rawalpindi 46000, Pakistan. One floor, built for this work, not a room rented by the month.
A floor built for United States back-office work
Soft Home Global is a healthcare BPO in Rawalpindi, Pakistan, built to do United States back-office work: medical billing, accounts receivable, prior authorization, eligibility, credentialing, coding and Davis-Bacon certified payroll. The floor, the equipment are built, and your person is named before you pay. What we do not yet have is a long
Every competitor page you will read today claims twenty years and twenty-eight thousand providers. Some of those numbers are real. Many are not, and you have no way to tell which. So this site publishes only what you can check.
When
United States business hours in your time zone. Pakistan runs nine to twelve hours ahead, so our night shift is your working day and your AR is worked while your office is closed.
Who
Founded and run by Ibtesam Asif, who is on every account personally and reachable directly rather than through a ticket queue.
What we will not do
- Quote a percentage of your collections
- Ask for an annual contract to get a monthly price
- Publish a client count, a provider count or a collection rate we cannot show you
- Claim a HIPAA certification, because no such certification exists
- Start work before the Business Associate Agreement is signed
- Hide the price until we have worked out what you will pay
What we are betting on
That there is a practice manager somewhere who is tired of being sold to. Who wants to know the price before the call, wants the person doing the work to be named, wants a report on Friday that admits when a week went badly, and wants to be able to leave in thirty days if it is not working.
That is the whole strategy. It is not clever and it does not need to be. It only needs to be unusual, and at the moment it is.
Questions
How long has Soft Home Global been operating?
A hundred-seat delivery floor in Rawalpindi, built and equipped specifically for United States back-office work. Staff work US business hours, which from Pakistan is a night shift, so your queue is worked while your office is closed.
Why should we take a chance on a new company?
Because the terms let you find out cheaply rather than take our word for it. One seat, one month, thirty days notice, published price, and numbers you choose. If it does not earn its keep you stop, and the total exposure is less than a week of a local hire.
Where are you located?
Soft Home Global, Kl 234, Ground Floor, Near Gulshan Abad Gate, Main Adyala Road, Rawalpindi 46000, Pakistan. The floor works United States business hours, which is our night shift.
How many people do you have?
Enough to staff the seats we are selling, and a floor built for many more than that. We will tell you the exact headcount on your account on a call rather than publish a number here that would be out of date by the time you read it.
Three ways to check us before you commit to anything.
Next step
Test it with one seat
One seat, one month, thirty days notice. That is a small enough bet that the risk of a new vendor is a number you can look at rather than a feeling.
Or write to ops@softhomeglobal.com