Seats from $1,500 a month · one month minimumUS business hours, your time zoneops@softhomeglobal.comCost calculator
Soft Home Global
Colleagues working on laptops around a wooden table

A floor built for United States back-office work

Soft Home Global is a healthcare BPO in Rawalpindi, Pakistan, founded in February 2026 to do United States back-office work. Today the floor staffs accounts receivable and denials, billing and payment posting, and front-end work: eligibility, prior authorization and scheduling. Coding, credentialing and the other roles on the price list are on request. The floor, the systems and the equipment are built, and your person is named before you pay. What we do not yet have is a long client list, and this page says so rather than working around it.

Every competitor page you will read today claims twenty years and twenty-eight thousand providers. Some of those numbers are real. Many are not, and you have no way to tell which. So this site publishes only what you can check.

Where

Kl 234, Ground Floor, Near Gulshan Abad Gate, Main Adyala Road, Rawalpindi 46000, Pakistan. One floor, built for this work, not a room rented by the month.

When

United States business hours in your time zone. Pakistan runs nine to thirteen hours ahead of the mainland US, so our night shift is your working day: your AR is worked while your office is open, on your clock.

Who

Founded and run by Ibtesam Asif, who is on every account personally and reachable directly rather than through a ticket queue.

What we will not do

  • Quote a percentage of your collections
  • Ask for an annual contract to get a monthly price
  • Publish a client count, a provider count or a collection rate we cannot show you
  • Claim a HIPAA certification, because no such certification exists
  • Start work before the Business Associate Agreement is signed
  • Hide the price until we have worked out what you will pay

What we are betting on

That there is a practice manager somewhere who is tired of being sold to. Who wants to know the price before the call, wants the person doing the work to be named, wants a report on Friday that admits when a week went badly, and wants to be able to leave in thirty days if it is not working.

That is the whole strategy. It is not clever and it does not need to be. It only needs to be unusual, and at the moment it is.

How an engagement starts →

Questions

How long has Soft Home Global been operating?

Since February 2026, when Ibtesam Asif founded it. It is a new company, and we would rather you heard that from us. The hundred-seat delivery floor in Rawalpindi is built and equipped for United States back-office work. Staff work US business hours, which from Pakistan is a night shift, so your queue is worked while your office is open and the payers can be reached.

Why should we take a chance on a new company?

Because the terms let you find out cheaply rather than take our word for it. One seat, one month, thirty days notice, published price, and numbers you choose. If it does not earn its keep you stop, and the total exposure is less than a week of a local hire.

Where are you located?

Soft Home Global, Kl 234, Ground Floor, Near Gulshan Abad Gate, Main Adyala Road, Rawalpindi 46000, Pakistan. The floor works United States business hours, which is our night shift.

What you can check before you talk to us

We are early, and we would rather you knew

There are no client logos on this page because we do not yet have a wall of them. What we can show you is everything a vendor normally makes you book a call to find out.

How to check us out before committing anything

Ask for a client reference and you will get a straight answer: we do not have one to give you yet, and we will not hand you a quote we wrote ourselves instead. Ask what we will refuse to do and the answer is on the security page in writing. Start with one seat for one month and cancel on thirty days notice if it does not work: that is a small enough bet that the risk is a number rather than a feeling.

How to verify us Who is accountable

Next step

Test it with one seat

One seat, one month, thirty days notice. That is a small enough bet that the risk of a new vendor is a number you can look at rather than a feeling.

Or write to ops@softhomeglobal.com