Medical Coding
Medical Coding from Soft Home Global costs $2,500 per seat per month. That is one full time trained person, forty hours a week, working United States business hours inside your own system. One seat, one month, cancel any time.
Certified coders held to your audit, with a documented sample reviewed weekly.
What the seat actually does
- Coding to your specialty and your payer mix
- A documented weekly sample audited in month one
- Results shown to you whether they are good or not
- Queries raised rather than assumptions made
- Denial patterns fed back into coding
What it costs
$2,500
Per seat, per month, in US dollars. Full time, forty hours a week, on US hours — not per hour, not per claim, and never a share of your collections.
Compare against the other 21 roles →
The denial codes this seat works
17 codes, grouped the way the queue is worked rather than by number. Each one links to what causes it, the order to work it, and how to stop it recurring.
Worked by being appealed with clinical documentation
- CO-50 — Not deemed medically necessaryThe payer does not accept that the documentation supports the service. This is a clinical argument, not a clerical one.
- CO-151 — Too many services billedThe payer accepts the service but not the quantity or the frequency at which it was billed.
- CO-234 — Not paid separatelyThe payer treats this service as part of another one, similar to CO-97 but usually driven by the fee schedule rather than an NCCI edit.
- CO-236 — Modifier combination not allowedTwo things billed on the same day conflict under NCCI edits or a state fee schedule. The pair is the problem, not either code alone.
- CO-231 — Mutually exclusive proceduresThe two procedures billed cannot clinically or by rule both have happened at the same encounter.
- CO-150 — Level of service unsupportedThe payer accepts the visit happened but not at the level you billed — usually an E/M downcode.
- CO-167 — Diagnosis is not coveredThe payer does not cover the condition you billed, whatever the procedure was.
- N115 — Decided by a local coverage policyA published coverage policy for your region decided this, and that policy states exactly what would have been covered.
- N122 — Add-on code billed aloneThe code billed only exists alongside a primary procedure, and no acceptable primary was on the claim.
Worked by being corrected and resubmitted
- CO-4 — Modifier and code disagreeThe code and the modifier disagree, or a modifier the payer required was not there.
- CO-11 — Diagnosis and procedure disagreeThe payer does not accept that the diagnosis submitted justifies the procedure performed.
- CO-181 — Code invalid on that dateThe code existed at some point but was not valid on the day the service happened.
- CO-182 — Modifier invalid on that dateThe modifier attached to the code was not valid on the day of the service.
- N362 — Units over the maximumThe line carries more units than the payer allows for that code on one date, so it rejected the quantity rather than the service.
- M51 — Procedure code invalidThe code on the line is not one the payer recognises for that date: deleted, mistyped, or from the wrong code set.
Worked by being checked against the contract before any work is done
- CO-97 — Payment included in another serviceThe payer is bundling this code into another one on the same claim. Sometimes that is correct and sometimes it is not.
- CO-B10 — Component already paidThe payer paid part of this procedure on another line or claim and has reduced this one to the difference, so the practice is not paid twice for the same work.
Working a denied claim costs $57.23 per denied claim in administrative time (source) and about about 90% of initially denied claims are eventually paid. The reason they sit is almost never that nobody knows how. It is that nobody has the hours.
How a seat starts
You issue one named login. We sign the Business Associate Agreement before it is used. We agree the numbers you will judge the seat on, which you pick and you measure. Then we train for about a week on your workflow and the seat starts. Every Friday you get a written report of what was done, what the numbers were, and what went wrong.
Questions
How much does medical coding cost?
$2,500 per seat per month. That is a full time person, forty hours a week, working United States business hours. Not per hour, not per claim, and not a percentage of what you collect.
Is there a minimum contract?
One seat for one month, cancellable with thirty days notice. There is no annual lock-in.
Do we have to change systems?
No. The work happens inside whatever you already use, through a named login you issue. We do not sell software and we do not route your data through anything of ours.
How quickly can a seat start?
About a week from the agreement, which covers training on your workflow, your payer mix and your system. You are not charged extra for that week.
Next step
Try one medical coding seat for a month
$2,500 for the month. If it does not earn its keep, cancel it. Twenty minutes on a call is enough to tell whether it fits.
Or write to ops@softhomeglobal.com

