Practice management and EHR
Greenway Health billing and AR support
We put trained full-time people inside your own Greenway Health tenant, through a login you issue, working US hours. No migration, no software to buy, one month minimum.
We are not a partner, reseller or certified vendor of Greenway Health
Greenway Health (also known as Intergy, Prime Suite) is a product of its own vendor and the name is their trademark. We have built nothing with them, we are endorsed by none of them, and we hold no product certification. What we do is put a trained person into your tenant, under your login, to work your queues. That is the whole claim, and it is checkable on your first call.
What it is
An ambulatory EHR and practice management vendor whose main products are Intergy and Prime Suite, used by independent practices and community health organizations.
Who runs it: Independent practices, multi-specialty groups and community health centres.
How the money moves through it
Claims are produced from the encounter, scrubbed and submitted, with rejections and denials returning to worklists. Community health organizations often carry additional reporting obligations that sit alongside the billing work.
The queues a seat works
- Unbilled encounters
- Claim edits and rejections
- Denial follow-up
- Sliding-fee and grant-funded encounter handling where it applies
What a seat does, day to day
A seat works your AR and denial queues inside your instance, alongside whatever programme reporting your organization is required to produce.
What goes wrong here
- A community health centre’s billing is not only billing: encounters tied to a programme or a sliding scale follow different rules, and treating them as ordinary claims produces both denials and compliance problems.
What this costs
An ar calling & denial management seat working your Greenway Health queues is $1,700 a month, full time, one month minimum.
Questions
Do you work in Greenway Health?
Yes — inside your own tenant, through a login you issue. We do not migrate you, we do not require a software change, and we are not a partner, reseller or certified vendor of Greenway Health. A seat is a trained person working your queues.
What does a seat actually do in Greenway Health?
A seat works your AR and denial queues inside your instance, alongside whatever programme reporting your organization is required to produce.
What does it cost?
Seats run from $1,500 to $2,500 a month depending on the role, published per role on the pricing page. One month minimum, so the practice risks one month to find out whether it works.
How does access work?
You issue a named login with the narrowest role that covers the queue. A signed business associate agreement is in place before any credential is issued, never after.
All product names and trademarks are the property of their respective owners. Reference to them here describes the systems our staff have been asked to work in and implies no affiliation, partnership, certification or endorsement. Workflows vary by version and by configuration; nothing here describes any individual tenant.
Last updated 2026-09-12. Product names, ownership and workflows change. Confirm anything version-specific against the vendor’s own documentation.
Next step
Somebody working your Greenway Health queue
Full time, US hours, in your own tenant. Twenty minutes on a call is enough to tell whether it pays for itself.
Or write to ops@softhomeglobal.com

