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Medical Billing in Mississippi

Soft Home Global provides billing, AR follow-up and denial appeals for Mississippi practices and billing companies at $1,550 per seat per month. Full time, worked during Mississippi business hours, inside your own system.

What is specific to Mississippi

Most Mississippi Medicaid beneficiaries are enrolled in MississippiCAN managed care plans, so plan-by-plan credentialing gates payment for a provider base that is heavily rural and weighted towards small independent practices.

Mississippi’s Medicaid programme is Mississippi Medicaid. Practices with a meaningful Mississippi Medicaid mix usually need it worked as its own queue rather than mixed into commercial follow-up, because the submission path, the timely filing window and the appeal route are all different.

What a medical billing seat does in Mississippi

Aged accounts receivable called until they close, and denials read, appealed and tracked.

In Mississippi the queue that costs the most is Mississippi Medicaid: 365 calendar days from the date of service, and a claim past that date is unpayable rather than late.

  • Worklist worked from the difficult end, not the easy end
  • Every call logged with the payer reference and the outcome
  • Denials categorised so the same reason stops recurring
  • Appeals written and submitted, not just re-bills
  • Weekly written summary of what moved and what did not
  • Worked during Mississippi business hours, not queued overnight

Most of the Mississippi work we see comes out of Jackson, Gulfport and Southaven, though nothing about a seat depends on where your office is — the queue is worked through your system, not from your building.

Mississippi borders 4 states, and practices near those lines almost always carry at least one out-of-state Medicaid enrollment. That is a separate portal, a separate filing window and a separate appeal route from Mississippi Medicaid, and it is the queue that most often goes unworked because it belongs to nobody.

What Mississippi law gives you

25 days for clean claims submitted electronically, 35 days for clean claims submitted in paper format (Miss. Code § 83-9-5(1)(h)1).

Source.

Mississippi Medicaid, in practice

Managed care through MississippiCAN alongside a fee-for-service population: 'The Mississippi Division of Medicaid has contracts with three Coordinated Care Organizations' — Magnolia Health, Molina Healthcare, and TrueCare (UnitedHealthcare's contract ended in 2025). Source

Mississippi Medicaid applies hard countable service caps that most states do not: physician office visits are limited to '16 per fiscal year' on a state fiscal year running 'July 1 through June 30' (not the calendar year), and prescriptions are capped at '6 per month with no more than 2 of the 6 being brand name drugs.' Billers must track visit counts against a July–June year or claims deny once the cap is hit mid-treatment. Source

On the commercial side the dominant Blue plan here trades as Blue Cross & Blue Shield of Mississippi, A Mutual Insurance Company, which matters mainly because its portal and its appeal route are the ones your seat will spend the most time in. Source

How long you have to file a Mississippi Medicaid claim

365 calendar days from the date of service. Not stated in Rule 1.6; a claim recouped by a CCO after the 365 days may be refiled within 90 days of the recoupment.

The Division of Medicaid requires providers to submit claims no later than three hundred sixty-five (365) calendar days from the date of service. Mississippi Division of Medicaid, Administrative Code Title 23, Part 200, Rule 1.6 Timely Filing (effective 1 January 2024)

A claim past that date is not late, it is unpayable, and no appeal recovers it. It is the one queue where a week of nobody working it is money that does not come back — which is the argument for working Mississippi Medicaid as its own queue rather than mixing it into commercial follow-up. Every state’s limit is listed here.

Working Mississippi hours

Mississippi runs on Central time, 11 hours behind our floor in Rawalpindi. To be at a desk for your nine to five, the shift here runs 8pm to 4am, and 7pm to 3am once the clocks go forward. Pakistan does not observe daylight saving, so the shift moves on this side rather than yours.

That is the part that decides whether follow-up happens at all: a payer’s phone lines are open on Mississippi hours and nobody else’s.

What it costs in Mississippi

$1,550

Per seat, per month, in US dollars — $18,600 a year for one full-time person, forty hours a week, on Mississippi hours. No annual contract, no percentage of collections, no setup fee and no software to buy. Seat prices across all roles in Mississippi run $1,400 to $2,300; the full list is published.

That is the entire invoice. Run your own figures against a percentage vendor or a hire rather than take ours.

Getting started in Mississippi

About a week from a signed agreement to a person working your queue, and that week of training on your workflow is not billed on top. The work happens in your own system under a login you issue, so there is nothing to migrate and nothing to install. The week, step by step, and what is signed before anyone has access.

Questions

Do you work with Mississippi practices?

Yes. Mississippi accounts are worked during Mississippi office hours rather than queued overnight, because a payer's phone lines are open then and at no other time.

What is different about Mississippi?

Most Mississippi Medicaid beneficiaries are enrolled in MississippiCAN managed care plans, so plan-by-plan credentialing gates payment for a provider base that is heavily rural and weighted towards small independent practices.

How long do we have to file a Mississippi Medicaid claim?

365 calendar days from the date of service, measured from the date of service. Not stated in Rule 1.6; a claim recouped by a CCO after the 365 days may be refiled within 90 days of the recoupment. Past that date a claim is not late, it is unpayable, and no appeal recovers it. Source: Mississippi Division of Medicaid, Administrative Code Title 23, Part 200, Rule 1.6 Timely Filing (effective 1 January 2024).

When does a Mississippi payer have to pay a clean claim?

25 days for clean claims submitted electronically, 35 days for clean claims submitted in paper format (Miss. Code § 83-9-5(1)(h)1). A claim sitting past that is not merely late, it is late against a statute, and the follow-up call changes from "when might this be paid" to "this passed your statutory window on a specific date".

How much does medical billing cost in Mississippi?

$1,550 per seat per month — $18,600 a year for a full-time person, forty hours a week. Every seat price is published at softhomeglobal.com/pricing.

What hours will somebody actually be working our Mississippi queue?

Mississippi is on Central time, 11 hours behind Rawalpindi. The shift here runs 8pm to 4am so your seat is at a desk for your full working day, shifting to 7pm to 3am while daylight saving is in force — Pakistan does not observe it, so the change happens on our side.

Do you handle Mississippi Medicaid as well as commercial payers?

Yes, and as its own queue rather than mixed into commercial follow-up. Mississippi Medicaid has its own submission path, its own filing window and its own appeal route, and working it in the same worklist as commercial claims is how the deadlines get missed.

Is this a percentage of what you collect?

No — a flat monthly rate per seat, published at softhomeglobal.com/pricing. A percentage bills you most in your best month and points the vendor at the easy accounts.

What is the minimum commitment, and how quickly can somebody start?

One seat for one month, cancellable on thirty days notice, and about a week from a signed agreement to a person working your queue. The week of training is not billed. The steps are at softhomeglobal.com/how-it-works.

Is our patient data safe offshore?

A Business Associate Agreement is signed before anyone has access, and the work happens in your own system under a login you issue, so every action is attributable to a person in your audit trail. The controls are listed at softhomeglobal.com/security.

More for Mississippi

Next step

One seat on your Mississippi work

Twenty minutes on a call is enough to tell whether this fits. If it does not, I will say so.

Or write to ops@softhomeglobal.com