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Soft Home Global
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Credentialing

What a missed revalidation actually costs

It is never one claim. A lapsed enrolment stops payment on everything behind it, and the recovery window is measured in weeks.

1 minute read

The arithmetic nobody runs until it happens

A provider billing $60,000 a month who lapses on 1 March does not lose one claim. Every claim submitted from that date denies with CO-B7 until the enrolment is corrected. Correction typically takes four to eight weeks.

So the exposure is roughly two months of that provider’s billing, plus the labour of resubmitting everything held, plus whatever falls outside timely filing while the record is being fixed.

The part that decides how much you get back

The effective date on the corrected enrolment. Many payers will backdate on request, and several will not unless you ask explicitly and in writing. That single question determines whether the held claims are recoverable or written off.

Ask for retroactive effective dating, get the answer in writing, and record the date. Do it before resubmitting anything.

Why it happens to organised practices

Revalidation notices go to the address on the enrolment record, which is often an old suite number or a departed office manager’s inbox. The deadline is real whether or not anyone read the letter.

CAQH attestation is the other common failure. It lapses every 120 days, and when it does, commercial payers start rejecting quietly — no letter, just denials that look like something else.

What tracking actually means

A dated list of every provider, every payer, every revalidation date and every CAQH attestation date, reviewed monthly by somebody whose job it is. Not a reminder in one person’s calendar, and not a folder of PDFs.

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