Seats from $1,500 a month · one month minimumUS business hours, your time zoneops@softhomeglobal.comCost calculator
Soft Home Global
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Clearinghouses and payer gateways

Waystar billing and AR support

We put trained full-time people inside your own Waystar tenant, through a login you issue, working US hours. No migration, no software to buy, one month minimum.

We are not a partner, reseller or certified vendor of Waystar

Waystar is a product of its own vendor and the name is their trademark. We have built nothing with them, we are endorsed by none of them, and we hold no product certification. What we do is put a trained person into your tenant, under your login, to work your queues. That is the whole claim, and it is checkable on your first call.

What it is

A revenue cycle platform and clearinghouse covering claim submission, edits, denials, remittance and patient payments.

Who runs it: Practices, groups and hospitals of varying size.

How the money moves through it

Claims pass through edits before submission, and rejections, denials and remittance work return to the platform. Its own edits catch a lot before the payer does, which changes what is left to work rather than removing it.

The queues a seat works

  • Claims failing platform edits
  • Payer rejections
  • Denials by reason
  • Remittance and reconciliation

What a seat does, day to day

A seat works your rejection and denial queues, and does the payer calling the platform cannot do.

What goes wrong here

  • An edit that a practice has learned to override rather than fix will keep producing the same denial. Overrides are worth auditing.

What this costs

An ar calling & denial management seat working your Waystar queues is $1,700 a month, full time, one month minimum.

Every seat, priced →

Questions

Do you work in Waystar?

Yes — inside your own tenant, through a login you issue. We do not migrate you, we do not require a software change, and we are not a partner, reseller or certified vendor of Waystar. A seat is a trained person working your queues.

What does a seat actually do in Waystar?

A seat works your rejection and denial queues, and does the payer calling the platform cannot do.

What does it cost?

Seats run from $1,500 to $2,500 a month depending on the role, published per role on the pricing page. One month minimum, so the practice risks one month to find out whether it works.

How does access work?

You issue a named login with the narrowest role that covers the queue. A signed business associate agreement is in place before any credential is issued, never after.

All product names and trademarks are the property of their respective owners. Reference to them here describes the systems our staff have been asked to work in and implies no affiliation, partnership, certification or endorsement. Workflows vary by version and by configuration; nothing here describes any individual tenant.

Last updated 2026-09-12. Product names, ownership and workflows change. Confirm anything version-specific against the vendor’s own documentation.

Other systems we work in

Next step

Somebody working your Waystar queue

Full time, US hours, in your own tenant. Twenty minutes on a call is enough to tell whether it pays for itself.

Or write to ops@softhomeglobal.com