Clearinghouses and payer gateways
Availity billing and AR support
We put trained full-time people inside your own Availity tenant, through a login you issue, working US hours. No migration, no software to buy, one month minimum.
We are not a partner, reseller or certified vendor of Availity
Availity (also known as Availity Essentials) is a product of its own vendor and the name is their trademark. We have built nothing with them, we are endorsed by none of them, and we hold no product certification. What we do is put a trained person into your tenant, under your login, to work your queues. That is the whole claim, and it is checkable on your first call.
What it is
A payer gateway and multi-payer portal used for eligibility, claim status, authorizations, remittances and payer correspondence.
Who runs it: Practices of every size — most US billing work touches Availity at some point.
How the money moves through it
Availity is where a great deal of AR work actually happens: checking status before ringing, pulling remittance detail, submitting authorizations and reading payer correspondence. Portal work before a phone call is what keeps call times down.
The queues a seat works
- Eligibility and benefits checks before the visit
- Claim status before a payer call
- Authorization submission and follow-up
- Remittance and correspondence retrieval
What a seat does, day to day
A seat uses your own Availity access to check status before ringing, so the call is about the exception rather than about information a portal already holds.
What goes wrong here
- Access is per payer and per practice. A login that covers three of your payers leaves the other five as phone-only work, which is slower and more expensive.
What this costs
An ar calling & denial management seat working your Availity queues is $1,700 a month, full time, one month minimum.
Questions
Do you work in Availity?
Yes — inside your own tenant, through a login you issue. We do not migrate you, we do not require a software change, and we are not a partner, reseller or certified vendor of Availity. A seat is a trained person working your queues.
What does a seat actually do in Availity?
A seat uses your own Availity access to check status before ringing, so the call is about the exception rather than about information a portal already holds.
What does it cost?
Seats run from $1,500 to $2,500 a month depending on the role, published per role on the pricing page. One month minimum, so the practice risks one month to find out whether it works.
How does access work?
You issue a named login with the narrowest role that covers the queue. A signed business associate agreement is in place before any credential is issued, never after.
All product names and trademarks are the property of their respective owners. Reference to them here describes the systems our staff have been asked to work in and implies no affiliation, partnership, certification or endorsement. Workflows vary by version and by configuration; nothing here describes any individual tenant.
Last updated 2026-09-12. Product names, ownership and workflows change. Confirm anything version-specific against the vendor’s own documentation.
Next step
Somebody working your Availity queue
Full time, US hours, in your own tenant. Twenty minutes on a call is enough to tell whether it pays for itself.
Or write to ops@softhomeglobal.com