Specialty and behavioural health platforms
SimplePractice billing and AR support
We put trained full-time people inside your own SimplePractice tenant, through a login you issue, working US hours. No migration, no software to buy, one month minimum.
We are not a partner, reseller or certified vendor of SimplePractice
SimplePractice is a product of its own vendor and the name is their trademark. We have built nothing with them, we are endorsed by none of them, and we hold no product certification. What we do is put a trained person into your tenant, under your login, to work your queues. That is the whole claim, and it is checkable on your first call.
What it is
A practice management platform for behavioural health, therapy and other solo and small-group private practices, covering scheduling, notes, telehealth and billing.
Who runs it: Therapists, counsellors, psychologists and small behavioural health practices.
How the money moves through it
Claims are produced from the session and submitted through the platform, with rejections and remittance returned to the billing area. Behavioural health lives on authorization units and session limits more than on coding complexity.
The queues a seat works
- Authorized sessions against sessions delivered
- Rejections and denials
- Client balances and superbills
- Coordination of benefits problems
What a seat does, day to day
A seat tracks authorization units, works denials and chases the payer, which is the work a clinician in a small practice has no time for.
What goes wrong here
- Running out of authorized sessions mid-course is the characteristic behavioural health loss, and it is entirely preventable by somebody counting.
- Substance use records carry additional federal protection beyond HIPAA. Treat any request touching them as an escalation, not as ordinary release of information.
What this costs
An ar calling & denial management seat working your SimplePractice queues is $1,700 a month, full time, one month minimum.
Questions
Do you work in SimplePractice?
Yes — inside your own tenant, through a login you issue. We do not migrate you, we do not require a software change, and we are not a partner, reseller or certified vendor of SimplePractice. A seat is a trained person working your queues.
What does a seat actually do in SimplePractice?
A seat tracks authorization units, works denials and chases the payer, which is the work a clinician in a small practice has no time for.
What does it cost?
Seats run from $1,500 to $2,500 a month depending on the role, published per role on the pricing page. One month minimum, so the practice risks one month to find out whether it works.
How does access work?
You issue a named login with the narrowest role that covers the queue. A signed business associate agreement is in place before any credential is issued, never after.
All product names and trademarks are the property of their respective owners. Reference to them here describes the systems our staff have been asked to work in and implies no affiliation, partnership, certification or endorsement. Workflows vary by version and by configuration; nothing here describes any individual tenant.
Last updated 2026-09-12. Product names, ownership and workflows change. Confirm anything version-specific against the vendor’s own documentation.
Next step
Somebody working your SimplePractice queue
Full time, US hours, in your own tenant. Twenty minutes on a call is enough to tell whether it pays for itself.
Or write to ops@softhomeglobal.com