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Topic

Accounts receivable

9 articles on accounts receivable — what the work involves, what to organize before handing it to anybody, and how to tell whether it is working. No gates and no email capture.

  • How denial management works, and what it costs to skip

    Reworking denials one at a time is labour. Classifying them is the part that stops next month’s. This is how to run a denial queue that does both, and what to define before handing it to anybody.

    Denials 7 min read

  • How payment posting works, and where money hides

    Payment posting decides what every other report in the practice says. Posted carelessly, it hides denials inside adjustments and makes the ageing report fiction. This is how to run it properly.

    Revenue cycle 6 min read

  • How patient billing and statements work

    Patient balances are the part of accounts receivable most likely to be billed wrongly and least likely to be chased consistently. This is how to run the cycle without damaging the relationship the practice depends on.

    Revenue cycle 5 min read

  • How to find payer underpayments nobody is looking for

    A denial announces itself. An underpayment does not — it looks exactly like a payment. This is how to build the comparison that finds them and the evidence that recovers them.

    Revenue cycle 4 min read

  • How workers’ compensation billing differs from commercial

    These claims pay slowly, on different rules, to a different party, and they need a queue that is not the commercial one. This is what that queue has to contain.

    Revenue cycle 4 min read

  • How dental billing and medical cross-coding work

    Dental plans limit what they pay in ways medical plans do not — annual maximums, frequency limits, waiting periods, missing tooth clauses. Verification here is a treatment-planning input, not a formality.

    Revenue cycle 4 min read

  • Days in AR: what the number hides and how to move it

    A single average conceals the accounts that are actually costing you. The three cuts of the same data that tell you where the labour should go.

    Accounts receivable 2 min read

  • Why claims sit at 90 days, and what actually moves them

    A balance passes 90 days for one of four reasons, and only one is the payer’s fault. How to tell them apart before spending labour on the wrong pile.

    Accounts receivable 2 min read

  • Days in AR: what good actually looks like

    The benchmark everyone quotes is 30 to 40 days. That number is useless on its own, and this explains what to measure instead.

    Accounts receivable 1 min read

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